Geegeez Gold FAQ
Here at geegeez.co.uk we have a premium service called Geegeez Gold. This post is dedicated to trying answer as many of your most frequently asked questions as I can think of. If I've missed one, either add a comment below or contact me and I'll add it in. Straight in, then, with the most obvious...
Q. What is Geegeez Gold?
A. Gold is a comprehensive service for people who bet on British and Irish racing. It includes racecards, form tools, reports, tipping, a tracker, query tools, and more besides. If you bet on racing in Ireland or the UK, Gold has something to help you do it better, regardless of how you bet.
Q. What happens at the end of my Gold trial?
A. If you decide take a trial rather than the bargain 'season' tickets, once your trial finishes, you will automatically be billed the monthly subscription. You may of course cancel at any time, including during your trial. And remember, the subscription rate you sign up at will be the rate at which you're locked in for as long as you remain a subscriber, regardless of future price rises.
Q. What if I forget to cancel?
A. It happens. We're all busy. If you forget to cancel during your trial period, contact us within the first month of full subscription and we'll arrange a refund of your payment (assuming you haven't been using the service, of course).
Q. Where do I start with Geegeez Gold?
A. Gold is a comprehensive package. It's designed that way. For some, it can be difficult to know where to start. The answer is different for everyone. The most sensible place to start is to pick up where you left off with whichever service you previously used.
For example, if you like to receive tips, then start with Stat of the Day, posted on site (and accessible from the home page) around 6pm each night before the next day's racing. Then check out the tipping threads in the forum, and check in on The Shortlist report (accessible from the reports menu).
If you're more interested in form, check out our racecards - and all of the content hiding behind the icons. Then take a look at the tools - Instant Expert, Draw and Pace, as well as Full Form Filter. Then get stuck into the Query Tool.
Or if you're just looking for a couple of interesting horses, use the reports. The Shortlist is a simple one with which to get started, but the real 'juice' can be found reports like Trainer/Jockey Combo, Handicap 1st Time, and Trainer Change reports (amongst others). It is well worth checking out Report Angles, too, once you're up to speed with our reporting suite.
The important thing is to take your time, and not to try to 'reinvent yourself' overnight.
See how we have enhanced the things you already do and use when betting, and build from there.
Q. Is there training for Geegeez Gold?
A. Yes! We have a range of Gold tutorials in your My Geegeez area. Also there, you'll find a 'READ THIS FIRST' link. Obviously, I recommend you read that first!
Then, make sure you check out the User Guide, also linked from My Geegeez. That's a big document these days so I'm not expecting that anyone will read it from cover to cover; but if you're using a new feature, flick to the relevant section to ensure you're 'doing it right' and that you're not missing anything.
Finally, we have our Gold Playbook. This is a series of videos and blog posts showing specific strategies and tactics for using various elements of the Gold toolkit. Oh, and I write on the blog every few days with further pointers.
Again, take your time with Gold. "Only fools rush in", as Elvis once wonderfully warbled. There's no rush.
Q. What if I get stuck?
A. If you've checked out the various help features and/or you don't know where to look for an answer, drop us a line! Chris, Steve and myself are always happy to help people get the best out of Geegeez Gold. And, unlike some faceless racing bureaucracies, we're real people who really care about your racing and betting enjoyment and success. So do get in touch whenever you need to. Our contact link is here.
Q. Can I join in on the forum?
A. Please do! We welcome new users introducing themselves and getting as engaged as they wish on our Gold subscribers' only forum. We have just two simple rules, to which we expect everybody to adhere: no pitch, and no bitch. So please don't be selling stuff (yours or someone else's) and please be nice.
Happily, everybody on our forum aligns with those basic principles which makes it a pretty friendly place to hang out. There is also some excellent tipping going on there, and some brilliant ideas and angles being explored. We'd welcome your involvement. Here's the forum link, which can also be found from the top (red) menu bar.
Q. What else do I need to know about Geegeez Gold?
A. geegeez.co.uk is an independently run site, designed and built by racing bettors for racing bettors. All of the writers and developers, and the creator, bet regularly on horse racing. As such, we 'get' what people want. (We also get that because I regularly survey subscribers asking how we can add more value).
We don't have the mega brand of the big boys, but nor have we sold our souls to bookmakers. This is a site where punters win, as simple as that. Our tips are winning tips, where subscribers can actually get on at the prices; our ratings work, because they're not so over-exposed as to be factored into the market as soon as they're published; our tools look at form differently - and more deeply - providing insights not available to the market as a whole.
We do things differently at Geegeez. We do things better.
And we're not going anywhere. geegeez.co.uk has been online since 2008, and has over 30,000 email and website subscribers. The number of Gold subscribers is growing by the week as word is getting out about our superior features. I'm very proud of the community feel at geegeez.co.uk, and of the 'best in breed' product we've built for people, like you, who bet on British and Irish racing.
When you join us, you are becoming part of something worth being a part of. Now that's refreshing, wouldn't you say? 😉
Q. What is the best deal?
A. Geegeez Gold is priced to be accessible to anyone who has even a vague interest in making a profit from their betting - and enjoying the process. But it is a premium product, (favourably) comparable to services which currently cost more than £100 a month. We charge £36 a month, which is a third of the price of those other, more clunky (but still decent) services.
An annual subscription is the best value, users benefiting from two free months per year (£360 annual rather than £432 - remember, other similar services charge more than £1,250 for a year's sub!)
Finally, if you're not sure whether Gold is for you, take a one month trial for £1. If you love it, you'll roll onto a monthly (or annual, if you selected that option) subscription at the end of your first month. Obviously, you may cancel at any time; and if you forget, drop us a line and we'll help you out. No dramas.
So what is the best deal? They're all excellent value as you can see, but the very best value is reserved for those making the longest commitment.
Q. Help! My question hasn't been answered!
A. No problem. I've tried to cover just a few of the high level questions in this post. There will be many more I've not answered. Please leave a comment and/or drop us a line if you need another question answering - we're here to help.
For now, thanks for taking time to read this page, and good luck.
Matt Bisogno,
geegeez.co.uk
I am already a member of gold if you’re serious about horse racing then this is for you, if you’re a novice and want to learn about horse racing then this is for you, all the information that you will need.
If you want to carry on losing then keep reading the daily lose paper
Thanks a lot, Joe. That’s very kind of you to say. I agree with all of your comments!
Matt
If it’s completely free why does one have to surrender bank details if its COMPLETELY FREE let them choose at the end of the trail instead of going through all the rigmarole of cancellation
and contacting yourselves for refunds etc
Hi Paul
It IS completely free. There is no request for payment and you can cancel at any time. The reason we do things the way we do is because most people want to continue after their trial, and don’t want the ‘rigmarole’ of losing access and then having to register payment details etc.
As for the hassle of cancelling, it’s a link you have to click on your Account Management page. Or you can contact us if you forget/want us to do it for you.
To be brutally honest, if that’s the only thing stopping you from taking a trial, you’re probably not interested in the service anyway. Which, I might add, I think is a shame.
Best Regards,
Matt
Hi Matt I’m not having a go it’s just how loseley the term FREE is used by everyone the dictionary says able to act as or be done as one wishes not under the control of another . Asking for bank details and having to cancel through websites is not in your control there are more parties involved
No problem Paul, though my take is that, by providing a link to cancel and further by offering to help if any personal oversight causes a user to fail to cancel when they intended to, we are offering ultimate control of the situation to the end user.
We’ll have to agree to differ.
Matt
Hi Matt,All I want is tips! The rest of the info is like doing a daily crossword puzzle.So being a lazy so and so can I just have the tips please! Regards John
Hi John
Nobody uses everything! If you just want the tips, that’s fine. Just take the tips. Check this email from yesterday for more information:
[LINK REMOVED]
Matt
Hi Matt
is this current offer only open to new customers or previous ones also?
many thanks
Dave D
Both new and previous subscribers, Dave. Only for today though, before reverting the usual ‘new customers only’ version.
Matt
Thanks Matt
you’re a star mate,
i enjoyed my subscription last time and found it extremely useful but due to being just a ‘hobbyist’ punter I had to end due to this economic climate we all find ourselves in
thanks again
Dave D
Hi Matt
sorry to trouble you, i’ve just tried to log in but the screen says i am not elligable, can you help please
After log in, please make sure you go to the special trial page:
[LINK REMOVED]
The offer is only available on that page.
Matt
Thanks Matt.
Nothing in life is free but if you want to buy the racing post daily you will get one fifth off the information for four times the money if your a lazy punter and only want tips then join a tipster at £50 plus a month for odds on loosers and end up out of pocket then good luck to you gee geez has put it all there for you all you have to do is work it out if you want to be a better punter then there are three rules that will make you a better punter 1 discipline 2 discipline and 3 is discipline
I’ve been a gold subscriber for some time,” nobody does it better “
Ha, thanks Ed – glad you’re enjoying it!
Matt
Hi, I’m considering taking the annual discounted subscription. 3 question please When does the offer finish exactly? If I take the annual discounted subscription what would be my renewal rate in 12 months time? Does your system factor overall race times and sectional times?
Hi David
The offer will expire early next week.
Your renewal rate will be the same as your first payment on both the longer period tickets; you will never pay more than the price at which you subscribed.
We don’t currently factor sectional times. Those who own that information are stimying its broader understanding by being very protective of it in my opinion. I’m sure that will change but perhaps not for three or four years.
Matt
Hi Matt
Really interested in joining,Just not sure if everything is a bit to advanced for a complete novice?Is Geegeez suitable for beginners?And is there help with the best place to start using the service/begiiners guide etc?
Thanks in advane
Andy
Hi Andy
Gold is suitable for all levels of bettor, with different tools offering insight at an appropriate level.
I suggest you watch the Sunday night webinar, which I will be in touch about soon.
Matt
I’m on the £1 trial and under the impression that my monthly cost afterwards would be £30 but looking at my paypal account it says that I will be billed £36 at the end of the period. Can this be rectified please?
Yours,
Luis
When you signed up, you will have received an email denoting the terms. There are no £30 access points to the product, the entry is now at £36.