Join Team Geegeez
From time to time, we look for great people to join our great team. In most cases, the first place we look is within our community of knowledgeable passionate readers.
Posted 20th June 2016
Superstar Virtual Assistant (Closing Date: 24th June 2016)
You will be available up to 30 hours a week, with some weekend work involved as well. The successful candidate will manage a range of customer-facing support tasks, mainly email support, and must have excellent written English. (And I mean “EXCELLENT”).
As well as direct customer support, we are looking for someone who can maintain a support-based project: the creation of a Knowledge Base and development of extensive FAQ content.
Further, you will be required undertake daily checks of the website to ensure all content is displaying as it should and notify management in the case of any issues.
There will also be a range of ad hoc tasks as time goes by. We are a small team and we often need to be agile to ‘get it done’. You understand this, and will relish the challenge.
You will have strong knowledge and experience of facebook and twitter, attributes which will help you to promote geegeez.co.uk by publishing to our official social media accounts against an agreed ‘content template’.
Our team is a highly professional outfit who pride themselves on strong presentation skills and an unflinching commitment to customer care.
Consequently, your English spelling and grammar must be first rate, and you will have a desire to serve the geegeez.co.uk community and to be a core part of our ‘tribe’. In that regard, you will be expected to show initiative and leadership from day one.
Whilst on the job support will be provided, you will need to be able to act under your own steam, and to always bring possible solutions to the table when you inevitably identify problems/issues.
You will have the time and energy – up to 30 hours a week – to give to our community… your community… the focus they need and expect.
The subject matter – UK and Irish horse racing and betting – will be extremely familiar to you, and you will have at least some awareness of the various elements within Geegeez Gold. You will need this knowledge to carry out your duties.
Ideally, you will have demonstrable experience in a customer support environment, but much of this is common sense (and common courtesy), so this is not essential. Common sense and common courtesy, however, are essential (!)
Above all, a sunny ‘can do’ disposition will take you very far at geegeez.co.uk, and we welcome applications from those who are passionate about horse racing, social media and helping others.
In order to be considered for this position, you MUST satisfy the following:
- Have extremely good written English, including grammar and spelling
- Be selflessly passionate about helping people
- Have demonstrable knowledge and experience of UK/Irish horse racing
- Be an active user of both twitter and facebook
- Be available up to 30 hours a week, including an hour a day on Saturday and Sunday
Desired (but not essential) Requirements
In addition to the above, it is desirable if you have:
- Experience of using social media for business purposes
- Some graphic design interest / ability
If you have read this far, you think this sounds like a position to which you are well suited, and you are excited about being involved with our small but (almost) perfectly formed team, then please apply by email, referencing the following:
1. Your relevant work history
2. An outline of your knowledge/experience of horse racing
3. Evidence of your social media (ideally social media marketing) presence
4. Any design experience you might have
The email address you need is email@example.com [Ignore the auto-reply, your email has been received!]
If you think you could be our next star player, we're excited to virtually meet you and learn more about how you can help us.
Thanks in advance for your time, and good luck!