Here at geegeez.co.uk we have a premium service called Geegeez Gold. This post is dedicated to trying answer as many of your most frequently asked questions as I can think of. If I've missed one, either add a comment below or contact me and I'll add it in. Straight in, then, with the most obvious...
Q. What is Geegeez Gold?
A. Gold is a comprehensive service for people who bet on British and Irish racing. It includes racecards, form tools, reports, tipping, a tracker, query tools, and more besides. If you bet on racing in Ireland or the UK, Gold has something to help you do it better, regardless of how you bet.
Q. What happens at the end of my Gold trial?
A. If you decide take a trial rather than the bargain 'season' tickets, once your trial finishes, you will automatically be billed the monthly subscription. You may of course cancel at any time, including during your trial. And remember, the subscription rate you sign up at will be the rate at which you're locked in for as long as you remain a subscriber, regardless of future price rises.
Q. What if I forget to cancel?
A. It happens. We're all busy. If you forget to cancel during your trial period, contact us within the first month of full subscription and we'll arrange a refund of your payment (assuming you haven't been using the service, of course).
Q. Where do I start with Geegeez Gold?
A. Gold is a comprehensive package. It's designed that way. For some, it can be difficult to know where to start. The answer is different for everyone. The most sensible place to start is to pick up where you left off with whichever service you previously used.
For example, if you like to receive tips, then start with Stat of the Day, posted on site (and accessible from the home page) around 6pm each night before the next day's racing. Then check out the tipping threads in the forum, and check in on The Shortlist report (accessible from the reports menu).
If you're more interested in form, check out our racecards - and all of the content hiding behind the icons. Then take a look at the tools - Instant Expert, Draw and Pace, as well as Full Form Filter. Then get stuck into the Query Tool.
Or if you're just looking for a couple of interesting horses, use the reports. The Shortlist is a simple one with which to get started, but the real 'juice' can be found reports like Trainer/Jockey Combo, Handicap 1st Time, and Trainer Change reports (amongst others). It is well worth checking out Report Angles, too, once you're up to speed with our reporting suite.
The important thing is to take your time, and not to try to 'reinvent yourself' overnight.
See how we have enhanced the things you already do and use when betting, and build from there.
Q. Is there training for Geegeez Gold?
A. Yes! We have a range of Gold tutorials in your My Geegeez area. Also there, you'll find a 'READ THIS FIRST' link. Obviously, I recommend you read that first!
Then, make sure you check out the User Guide, also linked from My Geegeez. That's a big document these days so I'm not expecting that anyone will read it from cover to cover; but if you're using a new feature, flick to the relevant section to ensure you're 'doing it right' and that you're not missing anything.
Finally, we have our Gold Playbook. This is a series of videos and blog posts showing specific strategies and tactics for using various elements of the Gold toolkit. Oh, and I write on the blog every few days with further pointers.
Again, take your time with Gold. "Only fools rush in", as Elvis once wonderfully warbled. There's no rush.
Q. What if I get stuck?
A. If you've checked out the various help features and/or you don't know where to look for an answer, drop us a line! Chris, Steve and myself are always happy to help people get the best out of Geegeez Gold. And, unlike some faceless racing bureaucracies, we're real people who really care about your racing and betting enjoyment and success. So do get in touch whenever you need to. Our contact link is here.
Q. Can I join in on the forum?
A. Please do! We welcome new users introducing themselves and getting as engaged as they wish on our Gold subscribers' only forum. We have just two simple rules, to which we expect everybody to adhere: no pitch, and no bitch. So please don't be selling stuff (yours or someone else's) and please be nice.
Happily, everybody on our forum aligns with those basic principles which makes it a pretty friendly place to hang out. There is also some excellent tipping going on there, and some brilliant ideas and angles being explored. We'd welcome your involvement. Here's the forum link, which can also be found from the top (red) menu bar.
Q. What else do I need to know about Geegeez Gold?
A. geegeez.co.uk is an independently run site, designed and built by racing bettors for racing bettors. All of the writers and developers, and the creator, bet regularly on horse racing. As such, we 'get' what people want. (We also get that because I regularly survey subscribers asking how we can add more value).
We don't have the mega brand of the big boys, but nor have we sold our souls to bookmakers. This is a site where punters win, as simple as that. Our tips are winning tips, where subscribers can actually get on at the prices; our ratings work, because they're not so over-exposed as to be factored into the market as soon as they're published; our tools look at form differently - and more deeply - providing insights not available to the market as a whole.
We do things differently at Geegeez. We do things better.
And we're not going anywhere. geegeez.co.uk has been online since 2008, and has over 30,000 email and website subscribers. The number of Gold subscribers is growing by the week as word is getting out about our superior features. I'm very proud of the community feel at geegeez.co.uk, and of the 'best in breed' product we've built for people, like you, who bet on British and Irish racing.
When you join us, you are becoming part of something worth being a part of. Now that's refreshing, wouldn't you say? 😉
Q. What is the best deal?
A. Geegeez Gold is priced to be accessible to anyone who has even a vague interest in making a profit from their betting - and enjoying the process. But it is a premium product, (favourably) comparable to services which currently cost more than £100 a month. We charge £36 a month, which is a third of the price of those other, more clunky (but still decent) services.
An annual subscription is the best value, users benefiting from two free months per year (£360 annual rather than £432 - remember, other similar services charge more than £1,250 for a year's sub!)
Finally, if you're not sure whether Gold is for you, take a one month trial for £1. If you love it, you'll roll onto a monthly (or annual, if you selected that option) subscription at the end of your first month. Obviously, you may cancel at any time; and if you forget, drop us a line and we'll help you out. No dramas.
So what is the best deal? They're all excellent value as you can see, but the very best value is reserved for those making the longest commitment.
Q. Help! My question hasn't been answered!
A. No problem. I've tried to cover just a few of the high level questions in this post. There will be many more I've not answered. Please leave a comment and/or drop us a line if you need another question answering - we're here to help.
For now, thanks for taking time to read this page, and good luck.
Matt Bisogno,
geegeez.co.uk