Geegeez Gold mobile-friendly racecards

Geegeez Upgrade: Known Issues

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This morning, we upgraded our racing form software to make some important changes for mobile device (smartphones, tablets) users.

Firstly, thank you for your patience while we made those changes. We rarely go fully 'off grid' but occasionally it's necessary.

Secondly, we're aware of a few glitches and issues, as per the below list. We are aiming to have all of these resolved by the middle of next week, so please bear with us in the mean time.

The desktop site should work exactly as it previously did (though it may be marginally wider, depending on how big your screen is).

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Mobile users may notice the following issues. Before I outline those, a fix for most of them is to use the 'request desktop site' option on Chrome (other browsers have a similar option). This is found from the 'three dots' menu top right on most devices.

 

The known issues at this stage are:
1. Class Move Report wonky fixed
2. Non Runners report wonky fixed
3. Report Angles (and Report Angles Settings) are a bit of a mess. Need tidying up. fixed
4. Tracker 'check all on/off' buttons truncated
5. Clicking to other tabs in search box does not work on DESKTOP (it does work on mobile).
6. Tracker: Sire option in Your Selection's Runs needs to display a 'Sire' column.
7. Popout Full Form is displaying weirdly
8. Some of the main reports not horizontal scrolling on mobile/tablet.

There is a good chance other things will come to light in the next few days. If you spot anything, please do let us know and we'll add to the 'fix list'.

Most of all, I hope that if you're a mobile user, you find the new format a big improvement on what preceded it. There is always a familiarisation curve, but stick with it and, in a day or three, you'll wonder how you ever got things done the old way!

Any questions, let me know.

Thanks again, and have a great weekend.
Matt

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8 replies
    • Matt Bisogno
      Matt Bisogno says:

      Hi Graham

      Two options:
      1. Use the ‘request desktop site’ option from the menu, as per the blog post above.
      2. You should be able to use your finger to swipe across to view the right hand side content.

      If that’s not working for you, please email us as we’ll need to look into specific device/browser combination. I can assure you that across multiple devices and browsers here, both of those options are working.

      Best,
      Matt

  2. neil francis
    neil francis says:

    Anyone else still having problems??
    The horse colours on the card either load perfectly, don’t load at all or load very small.
    And the odds are not loading at all for certain races.
    Nothing major, just a bit annoying.

    • Matt Bisogno
      Matt Bisogno says:

      Hi Neil

      There was a problem with the data centre where our odds server is hosted today, unfortunately. Resolved now.

      Regarding silks, is this on a mobile device? If so, which one, please? We’ll look into it.

      Matt

      • neil francis
        neil francis says:

        Hi Matt
        Silks issue is on a chromebook and is very intermittent, sometimes loading fine, others in a very small format and sometimes not at all.
        As I said, nothing major.

        Neil.

        • Matt Bisogno
          Matt Bisogno says:

          Hi Neil

          That’s a weird one. Could be internet issue, or more likely something to do with caching/firewall. The next time it happens, if you’re able to hit F12 and take a screenshot of any error codes at the bottom of the screen, that might help us debug it.

          Matt

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