iesnare Update: Victim Fights Back, urges others to do likewise
An update on ‘iesnare’ (Reputation Manager)
In September of last year, I published an article on iesnare - aka Reputation Manager - a piece of software that bookmakers deploy on the machines of unsuspecting visitors to their websites to collect data. They do this without permission, and with little or no reference to any such behaviour in their terms of service.
That article has been viewed over 43,000 times since, highlighting the interest in the subject. And, at the end of last week, I received an email from a fairly regular correspondent outlining his experiences. That is published in full below.
As well as his story, he urges us not to sit on our hands and tolerate this corporate machiavellianism; and he shares a specific approach we can adopt to shine a spotlight on such behaviour.
Over to B...
So... where are we with this privacy abuse?
This is no ordinary third party cookie: it is extremely intrusive software, some would say a virus that is totally unnecessary unless fraud is already suspected on a betting account.
Nevertheless, due to modern online bookmaking paranoia and their habit of assuming bettors are guilty until proven innocent; its use has become ubiquitous. This is no exaggeration, as I’ve discovered.
About me…
I’ve backed horses for over 40 years. It’s a hobby; betting mainly in ‘tenners’, but I do like a puzzle and I certainly try hard to win. As you all know, it’s very, very difficult to make any money backing horses over a period of say six months if you don’t subscribe to excellent ratings/race cards and/or have access to a ‘nod’ in the right direction now and again, so I usually lose (but not much). On-course bookmakers and my local independent bookmaker have been perfectly happy with this situation, meaning for 38+ years I was never refused a bet.
Two years ago, this forthcoming September, I opened six online accounts: My aim to take the best price offered on my selections, on a morning, when work allowed. I use Peter May’s NH speed ratings (which are published on Geegeez from September to April, the main season).
September was a good month. By mid-October I only had two accounts left that were unrestricted and still open. I’d won about £700 spread between six companies. For a supposedly fairly bright and informed bloke I had no concept that this would happen. Even worse, I was made to feel like a criminal; the last straw being a demand for a ‘selfie’ stood next to my UK passport to ‘prove’ my identity.
I began to read the betting forums and soon realised that I was not alone. More worrying, I began to gain an insight into the lengths online bookmakers were going to profile their customers. I own an online education company, so I asked a couple of my IT guys to take a closer look at the methods being employed. What they found cannot be explained by any better word than ‘spying’. After re-reading the UK and EU regulations covering online privacy I believed that some of the methods employed were illegal. I simply could not believe that regulators were allowing it to go on.
Anyway, to cut a very long story short; I’ve had many disappointments and I soon realised that the regulatory and arbitration services for gambling (UK Gambling Commission) had no interest whatsoever in customer ‘spying’. In fact, I got the feeling that I was a bit of an irritant, maybe even raising things that would be better ‘left in the dark’, so I decided to approach other relevant national regulators.
It took eight months and a lot of hours gathering and providing evidence, but I’ve now been proven right as the UK Information Commissioner’s Office (ICO) has recently found against a bookmaker and for me in a case of illegal use of ‘iesnare’ (Reputation Manager).
It is a landmark decision and one that bettors should be aware of / take advantage of. Who the bookmaker was is irrelevant, because all bookmakers who choose to use ‘iesnare’ do so in the same way; and, in some cases, what they are doing is even worse.
Crucially all are breaking the Data Protection Act (1998) based on this ruling.
It is not for me to comment on whether merely providing advice to an offender on how to improve is a valid sanction when a major company is breaking the Data Protection Act.
How You Can Help…
Any online bettor (i.e. you) can help by complaining to the ICO about a bookmaker who uses ‘iesnare’: The ICO has said they will take further action if this happens.
So, if you want to rid the UK and the European Union of this unacceptable privacy intrusion their telephone number is 0303 123 1113: Get ringing, after obtaining and copying some correspondence with your chosen bookmaker (see later list of names).
This latter aspect is important; because it is likely the ICO helpline will ask if you have done it before contacting them. The simplest way to get this information is using the bookmaker’s ‘live chat’ feature.
- State that you are aware that the company you are on ‘live chat’ with uses ‘iesnare’; that you have found it on your e-device and that you would like to know the information the company is holding about you and your equipment.[It is unpredictable what response you’ll get, but you can be pretty certain the information won’t be forthcoming at this point. In fact, it is more than likely that the customer service advisor will claim to know nothing about what you are referring to].
2. End the ‘live chat’ by saying that unless they provide the information by email within 24 hours you will be contacting the ICO.
[You may get the information within 24 hours, but this is unlikely, either way you can now ring the ICO saying the information has not been provided or that it has and you are appalled that this amount of detail has been stolen without your permission].
You will need to mention the bookmaker with whom you have an issue when you ring the ICO. Unless you know how to block ‘iesnare’ (see this article) you can be 99% certain that if you have accessed the website of any of the following companies as a customer and placed a bet via your PC, laptop or tablet, that device will have been ‘tagged’:
Betdaq, Betfair, Betfred, Boylesports, Coral, RaceBets, SkyBet, William Hill. This list is not at all inclusive, but it gives plenty to go at.
To be clear, ‘iesnare’ is NOT illegal (I believe it should be and probably will be soon).
Rather, this case was won because the bookmaker did not make it clear to the customer that they were using it and what it actually does, i.e. steal the identity of your e-device and store the extensive information about that device in a database that can be accessed by any/all corporate subscribers, e.g. other bookmakers, etc. To my knowledge no bookmaker tells their customers about their use of the product, so as already mentioned all bookmakers are potentially guilty under this ruling.
When you ring the ICO, you simply need to say that you have found ‘iesnare’ on your e-device and you have been made aware it is used to steal the identity of e-devices. Importantly, say that you were not told clearly it would be downloaded on to your e-device and that you are shocked/appalled that the identity of your e-device has been stolen, without your knowledge or consent, and when you have done nothing wrong. Mention that you know about the controversy surrounding this product and ask for your complaint to be put on a list for general consideration by the ICO investigative team.
Please do not take the easy option and do nothing.
Maybe the next two paragraphs will motivate you, because it outlines what has been stolen from you, without your knowledge. Nobody, including the ICO truly knows what happens to this stolen information and what bookmakers (and other even less scrupulous companies) do with it in combination with everything else they collect about individuals. All that is certain is that the information appears to be available to all subscribers to the database.
In my opinion, it is semantics whether this amounts to personal data sharing or not, but presently the ruling is that it is on the right side of the law. However, the process of collecting it is not…
What is collected?
Screen resolution, Device Type e.g. PC, MAC, etc., Operating System e.g. Windows, OS X, Linux, etc., Device Time Zone, JavaScript on/off, Flash on/off, Flash installed?, Flash Version, Flash storage enabled/disabled, Browser Cookies enabled/disabled, Browser Type, Browser Version, Browser character set, Browser Menu Language, Browser Configured Language, IP Address, IP Geolocation: City, IP Geolocation Country Code, IP Geolocation Proxy Flag, IP Geolocation Country Name, IP Geolocation State/Region, IP Geolocation Time Zone, Internet Service Provider (ISP), ISP Organization; Fully-qualified domain name, CPU Count, CPU Speed, Operating System Version, System Model, Component Serial Numbers, MAC Address, Device Name (MD5 Hash), Device Identifier, Device Locale, Device System Version, OS Build Number, Kernel Version, Kernel Build Number, Flash System Capabilities.
The best way to think about this, if you are not an ‘IT geek’ is:
Imagine being at the police station and suspected of a crime. The police would take your fingerprints after asking you; 'iesnare' does this to your tablet, laptop or PC, but you have not committed, nor are you suspected of, any crime at this time. It assumes you may be, so enters your equipment into a database where subscribing companies can enter other information about your machine, e.g. machine suspected of fraud.
The difference between the police station and ‘iesnare’ is that it is impossible to find out what is logged in the database, a list of exactly which companies share the database information, and that the information is stored permanently with no personal rights to have it removed.
Many tracking cookies are used by bookmakers, some of which have a lifespan until 2038 (!). Companies claim they cannot identify customers’ specific internet activity outside of websites within their corporate group, but they can see it through trackers like Google Analytics; however this data is pooled, i.e. not identifiable to an individual.
We have to assume this is true, because if companies did otherwise, it would be illegal.
Nevertheless, it is possible to buy software that takes Google Analytics’ pooled data and following clever programming will identify an individual’s specific internet activity. It is not for us to guess whether this has happened or not, or to know what the ‘iesnare’ database contains exactly: that is the job of the UK’s Information Commissioner’s Office and similar regulators throughout the world.
You don’t have to be a detective to work out that unless a customer is suspected of fraud, what is being done is completely unnecessary; so why are most of the major bookmakers doing it? You can form your own opinions on this, because unless the ICO legally force ‘iovation’ (owners of ‘iesnare’) and bookmakers to reveal exactly what is stored in totality and analysed we are never going to know.
The ‘big finish’ is an insight into the secret world of big data collection. Some companies on the list outlined above are not only stealing the identity of the e-devices of their customers, they are doing it to anyone in the world who simply visits their website home page with no privacy or cookie warnings. A friend and I are in possession of a letter from the legal department of one of the largest bookmakers in the world admitting fault and stating that they would ensure their processes were updated following their ‘mistake’ being pointed out to them. Ten weeks later they have done nothing, meaning they are still stealing information on a massive scale, i.e. from every website visitor who does not know how to block ‘iesnare’. The job required to update their processes would take a good website programmer about 15 minutes.
In the near future there will be a series of short videos available at www.justiceforpunters.org informing bettors how to search for ‘iesnare’ downloads (my IT advisors actually regard it as a virus), how to ‘cure infections’, how to stop re-infection and how to stop other nasty intrusions into your online privacy. All this used to be quite difficult, but not anymore; a bit of patience and perhaps a little help from someone tech-savvy is all that is required.
If you want to read extensive coverage of ‘iesnare’, including peoples’ experiences and feelings; see: http://www.geegeez.co.uk/iesnare-how-bookmakers-are-spying-on-you-from-your-own-computer/
If you do feel aggrieved by this unthinking and potentially damaging corporate behaviour, PLEASE DO NOT FORGET TO RING THE ICO.
Don’t forget that other online bookmakers are also ‘spying’ on you. If a company does not use ‘iesnare’, it doesn’t mean that they are not using another type of ‘fingerprinting’ software or other intrusive type of ‘cookie’. The word ‘cookie’ and a phrase like ‘3rd party cookie’ covers a whole range of products - most perfectly innocent but some sadly not - so always make sure your e-device is as secure as possible whether on a betting website or anywhere else online for that matter.
Additional ICO contact details can be found here: https://ico.org.uk/global/contact-us/
Other Recent Posts by This Author:
- Tix Picks, 10th September 2024
- Tix Picks, 7th September 2024
- Tix Picks, 6th September 2024
- Tix Picks, 5th September 2024
- What is Tix?
Is there a way to see who has put it on your pc other than the date?
Not as far as we know. I (we) caught the bookmaker concerned by clearing all ‘iesnare’ files and then intentionally visiting their website first. You then know definitively it is them. You can do this by following the instructions on the linked geegeez page from the article to delete the folders/files and then visit your chosen bookmaker if you want to catch a specific one. If you want to do this historically (retrospectively) you can’t I’m afraid.
Excellent stuff. I checked last September and no files but have now checked second pc (which I use for bots so as not to inadvertently close anything down!) and was installed there on 28 December.
1 question please
Is it possible to identify which of the rogue bookmakers have installed this on the pc? Or do I just select from list and ask them before going to ICO?
See my other post. Sorry, not possible. Just choose one from the list and you can be certain. Up to you who you like the least.
Thanks – picked Coral and after firstly saying they had not installed the program then said “its to do with cookies” then said “I could uninstall it”
and finally asked me to email them for help! Talk about digging a bigger hole! But they have confirmed they use the program and so will be on to the ICO tomorrow.
Good man. Coral are one of the companies that steal the information off non-customers as well, e.g. people who simply visit the home page of their website (with no warning). We have screen grabs of this happening over a period of months, so ‘case closed’. Imagine how many e-devices that will be. This issue is simply opening a ‘can-of-worms’ that some people, who should know better, could have done something about not months ago, but years ago. Shame on the UK Gambling Commission and dare I say it the Department for Culture, Media and Sport. Of course I dare, because they know as well and have done nothing.
Not sure have achieved anything by calling ICO. Guy was not interested in previous case and insisted I raise individual complaint/concern. Can you email me to discuss (Matt will confirm my credentials as main review writer for MMR and we want to highlight this more prominently too.)
Does this get through a VPN???
Yes.
Really worrying stuff, though good to see the ICO is taking it as seriously as they should. Time for me to prepare another complaint for them I think!
Please do. I can then hold them to their promise of more action.
Interesting article. I removed iesnare from my pc back when I read the original article on GeeGeez but reading through this had me wondering one thing. If several bookmakers are using it (but not all), and you have several bookmaker accounts, how do you identify which bookmaker was actually responsible for placing the software on your pc?
As stated Chris you can’t. Once there it simply updates, i.e. each company updates the same folder/file. All very secretive. See my other replies. Please make a complaint and we can hopefully rid ourselves of this ridiculous intrusion. In the UK we are used to being innocent until proven guilty, not the other way round.
Geeeeez – (no pun intended) – this comprehensively written article is extremely sobering for us all. And I earnestly thank both your correspondent and yourself for alerting us to this invidious practise of snooping on clients. Not only our betting activity, to which they may claim ‘legitimate’ interest but enabling them to note all other sites and presumably private emails too. Who knows what might then be done with such info about such privacy offered to any third party? And the fact that so much remains ‘legal’ also concerns me. As you write above, this needs collective action by all of us.
Isn’t this a bit of a double edged sword. If you contract live chat and raise this issue won’t they then review your account and place restrictions straight away!
Not my experience. They know they are doing wrong, so don’t want you kicking up a stink. And you can choose a bookie you are restricted by, but don’t use anymore. You just need a refusal to provide thei nformation to complain to the ICO.
Great point that occurred to me also!!!
Been through my entire bookie collection and of course cleared the cookies on each occasion. Not as many guilty bookies as I expected but one was William Hill who have recently restricted me. Logged onto Live Chat and they insisted (through the poor help desk person of course) that they didn’t use iesnare or even know what it was. Funny how it landed there after logging onto there site!
William Hill, do use it – end of. Just been on the site for 10th time now to check again. It’s there, listed as ‘Reputation Manager’. I hope to post something about how to do what I’ve just done to check today or tomorrow on http://justiceforpunters.org/iesnare-reputationmanager-find-delete-stop-re-infection/
The person you chatted with probably has a big sign up in front of them saying, “Any enquiry about ‘iesnare’ tell them you know nothing or we don’t use it.” It’s a bit like the kid at school who always lied before eventually changing their story. This does give you a great reason to ring the ICO though as you can tell them WH used ‘iesnare’ without you knowing and then they lied about using it.
Great work. Well done. Sometimes difficult to understand the crazy world of betting. I have had several accounts restricted where I have lost money or made an insignificant amount of profit. Cannot understand how all of this account monitoring is cost effective when they could just wait until you won a set amount and then restrict you. Perhaps the money is made in sharing your website activity with third parties but who knows !!
Complex question, but it is likely that your PC was labelled in someway to make others wary, i.e. shut or restrict him before we lose. We and the ICO do not know that this happens for certain as we have no right to this information and the ICO have not demanded access to the data at present. They can, if and when, they decide. All we know at present is PCs are labelled as a ‘fraud’ danger. You define ‘fraud’ as you wish.
Can iesnare be put onto an Apple iPad does anyone know?
Yes.
Is there perhaps a possibility of claim against bookies?
Your data is your private property with monetary value, would a data subject access request help?
Both ‘iovation’ and bookmakers have been clever. They are stelaing equipment information, not personal information. I doubt we would win a case about claiming the data collected is personal per se. However, based on the ICO ruling and EU privacy law; specifically that the customer does not know what is being collected there is certainly a chance of a win. If people wanted to crowd fund a case that could be used as a precedent for other claims; I’d be in. It has already cost me a lot, in time and advice, so always willing to listen.
I was told (ages ago) that by signing up to use a bookmaker online, you have to agree to t&c’s which allow the bookmaker to use iesnare.
Is this correct?
There is no reference whatsoever to iesnare or Reputation Manager in any bookmaker t’s and c’s that I’m aware of (and I’ve read plenty). There are some very, VERY vague “we can do whatever we want” type statements, one of which was alluded to in my first post on this subject – linked to above.
Matt
Please don’t take this the wrong way, but this is exactly how the case was won, but the opposite of what you say. The ICO have ruled that the T&Cs of the bookmaker concerned, which have to include a privacy and data usage policy, were inadequate, i.e. they did not state that all this information about my PC would be taken. As Matt says this applies to EVERY bookmaker who uses ‘iesnare’ (Reputation Manager), unless between us we have missed one or more sets of T&Cs that are more honest. I doubt it.
BTW, Greg Pierson is CEO of iovation.
Google his name, it seems he knows plenty about cheating and fraud.
Unproven, so be careful. However, I would assume he would have sued already if the Google coverage and the specific website about him was not true?
There’s a thread on 2+2 (probably the most famous and popular poker website/forum on the internet) all about Pierson.
They would be easily sued if the claims on their site were untrue.
Hi can this go to euro government scrutiny? E
Part of my ‘fight’ involved my local MEPs. They were absolutely useless. However, in theory it is worth a try, because EU privacy law is being broken and the EU do have plans to ban this type of cookie (software) going through their legislative programme: Due, I think, around 2017-18? I was told, that as I’m UK based and the bookmaker was UK based that it was a UK problem not an EU problem. Whether this would change if you choose a Malta or Gibraltar based, I don’t know. Whatever, be prepared for a long journey. May I suggest it is probably easier to utlise the door that is open, e.g. the UK ICO.
One of the bookies (BETFRED) that I contacted yesterday asking about iesnare (Reputation Manager) sent me this reply.
Thank you for your email.
I’m afraid we have no knowledge of this or what it is and cannot provide any additional information.
If you have any further questions or queries regarding this, please contact our customer service team either via telephone on 0800 783 9146 or email at
su*****@be*****.com
.
Thank you for contacting Betfred Customer Services.
Kind Regards,
Digital Customer Services Advisor.
I’m afraid I don’t know how to upload screen grabs on this forum, but I’ve checked the Betfred website just now and it was showing ‘Reputation Manager’as being used, so once again customer services are lying. You now have your evidence for the ICO, so please do ring and compain, making sure oyu mention customer services lied to you.
If people want to now how to check whether a website is using ‘iesnare’ (Reputation Manager) I’ve now completed the latest instructions on how to find it, delete it & stop re-infection. These instructions will also allow everyone to do the chekcing I refer to. Please see: http://justiceforpunters.org/iesnare-reputationmanager-find-delete-stop-re-infection/ for everything. AND do remember to become a free member of ‘Justiceforpunters’ by sending us an email. We are all volunteers, funding everything out of our own pockets. We will never share your email address or anything else about you with anyone, so don’t worry about becoming a member.
All Interesting stuff above.
Thanks Matt & crew.
A few raw ideas / questions arise in my head.
For starters if this stuff was wrongfully placed on consumers computers
should those depositing it be proactive in informing all their users that it is there?
Should they foot the bill if an infected computer needs cleaned up?
Could this be an Exxon oil spill like disaster for the bookies
where they are liable for huge clean up costs in addition to any ICO fines etc?
Then think what does the average bookie CEO care about.
Is it the privacy of individual humans or is it share price?
If stock forums and media share analysts are all awash with fears of an impending
exon like disaster, the perceived risk of it all will lower share price for the
companies that have chosen to use such methods.
Just a few very raw thoughts for possible debunking.
Cheers
Mick
Mick I’ll try and answer your questions one-by-one based on my work (answers in brackets):
A few raw ideas / questions arise in my head.
For starters if this stuff was wrongfully placed on consumers computers should those depositing it be proactive in informing all their users that it is there? (Unless the authorities force them to do this there is no chance. In effect the ICO ruling should eventually do this, but I doubt it, at present, unless you all complain. Make life difficult for the ICO, e.g. staff time handling calls, emails, investigations, and they will make life difficult for the bookies.)
Should they foot the bill if an infected computer needs cleaned up? (I would go further than this. As there is no individual right at present to have your e-edvice removed from the ‘iovation’ database I think ‘iovation’ and/or bookmakers should be made to pay for new e-devices of the equivalent quality to those infected, because I think each e-device has been compromised and is no longer personal to you. This would bankrupt ‘iovation’, so the best targets are the bookies. They ARE breaking EU privacy law and they know, so why not.)
Could this be an Exxon oil spill like disaster for the bookies
where they are liable for huge clean up costs in addition to any ICO fines etc? (Hopefully.)
Then think what does the average bookie CEO care about.
Is it the privacy of individual humans or is it share price? (The latter. It is their job.)
If stock forums and media share analysts are all awash with fears of an impending exon like disaster, the perceived risk of it all will lower share price for the companies that have chosen to use such methods. (Correct.)
I hope all this helps. I will be investigating the small claims court route imminently and will let everyone know the outcome of the advice I get.
Hi guys
I appreciate the questions (and answers), but I think the purpose is best served by staying ‘on road’ and not deviating into conjecture.
Talk of oil spill analogies, and bankrupting companies is for others to work through. Our task is to publicise the issue and invite readers to strongly consider whether they are happy with the privacy situation as it stands.
Hope that makes sense, and sounds reasonable.
Thanks for your continued support of the debate, B, and for your questions, Mick.
Matt
Thank you for making this public and shining a light on this despicable behavior . I have been in the computer industry for more than 30 years and seen the trend of “spying” by business on their customers increasing every year and only being halted when there is public outcry or prosecution. This appears to be the only thing that Business understands, financial loss. This was the case late last year the Lenovo computer company was caught loading spyware on their new computers. A halt was put to this practice when people refused to use their products/services. In this “iesnare” case, we should protest by finding Bookies who don’t use Spyware (yet) and only bet with them. I would like to advocate a list for Members of Bookies who are safe to bet with.
Hi Mark I have a 90% complete list of thsoe who use it and are on Oddschecker, which I’m more than willing to share. I can’t make it 100% as my account has been closed by some. Some use it quite openly, i.e. when you log-in, but others only use it within the “My Account”, etc. I’m more than willing liaise to complete the list. I can be contacted using
in**@ju***************.org
. Bookmakers outside Oddschecker’s listy is a bigger job, but not huge, so long as we have people with accounts.
If company does not use ‘iesnare’ I would not see them as ‘safe’ as they may use something else and if it is in-house it’s not easy to break down. However, been in the industry you may be able to advise on this or know coleagues/friends who can. Get in touch, if you are interested.
I have just looked into the Spyware software available and even the free versions remove or stop iesnare from doing its dastardly deeds. Here are a few worth installing in no particular order: Avast (PC,MAC and Android), Spybot, Malwarebytes (the free version is excellent), AVG and Ad-Aware. For free Anti-Virus software look at ClamWin. There are many more on the web, with plenty of really good paid versions. Good Luck
You are correct, but some do part of the job and some do a little more, therefore you are probably safer combining some products. I’ve written a comprehensive approach on: http://justiceforpunters.org/iesnare-reputationmanager-find-delete-stop-re-infection/
Please do take a look; it’s free.
Please do let me know if you get no enthusiasm from the ICO helpline (
in**@ju***************.org
), so I can Follow up with them. Day and time of call, and helpline person’s name. Thanks.
Thanks for the report of a lack of enthusiasm by the ICO I’ve received. This means I can follow pu with them and press for them to fulfill their promises. Please let me know if it happens to you.
Does this affect / get through on chromebook or chrome as well?
Yes. Chrome is one of the most insecure browsers unless you use add-ons.
I too would like to know if a Chromebook has any extra defences. I have a one-week old Chromebook but have already accessed a few bookies from it. I have an add-on called “disconnect” which shows me that both Coral and Skybet make content requests from “iovation”, but Bet365 doesn’t.
On another forum someone suggested using incognito browsing on Chrome would prevent tracking. Any truth in this?
Honest answer; I don’t know, but I would very much doubt it as Google is involved. You are correct about the three bookies you mention. When you track Bet365 and their cookie usage, if you imagine the night sky their activity is not interconnected to anything, i.e. a star or planet alone, whereas most bookies use tracking that is in the middle of the milky way, i.e. they try and track you, every which way they can.
Incognito is unlikely to stop ‘iesnare’ as it is not a standard cookie.
With Chrome make sure you download ‘Ghostery’ and follow the instructions on: http://justiceforpunters.org/iesnare-reputationmanager-find-delete-stop-re-infection/
Before doing this make sure you search for and delete the mpsnare folders. Instructions, same url.
You cannot use ‘Better Privacy’ in Chrome.
I recall reading the original article and installed ‘ghostery’ on my laptop and by the next day the Oddschecker
website no longer functioned in the same way when I opened it !! Clearly then there must be some tie up between all concerned.
In my opinion when it comes to bookmakers the rules on every level, appear to be that-there are no rules.Over inflated sp books,spyware and free bets that somehow dont have to be honored, just a selection of the many misdemeanours exacted on punters.
Hi i have done the iesnare block is there anything else to be done with cookies etc .
wheres the ruling can’t find anaything about it on the ICO site
Hi Steve,
It’s actually been passed across to the CMA, as stated in the article.
Here is the direct link to the CMA press release:
https://www.gov.uk/government/news/cma-launches-investigation-into-online-gambling
Matt